Last updated: October 2025
This Privacy Policy explains how we collect, use, and protect your personal data when you use our website, food-certificate.org.uk. We are committed to complying with the UK General Data Protection Regulation (UK GDPR).
1. Who We Are
We are Joreev Ltd, a company registered in England and Wales (Company No. 10192567) with our registered office at 7 Greenburn Close, Gamston, Nottingham, England, NG2 6QL. “Food Certificate” is a trading name of Joreev Ltd and forms part of Compliance Training (compliance-training.org.uk), a collection of training services operated by Joreev Ltd. You can contact us at You can contact us at [email protected].
2. What Data We Collect
- Your name, email address, billing address and payment information (via WooCommerce)
- Course enrolments, progress, completions, and certificates
- Unique certificate IDs for validation and tracking
- Group membership, seats purchased, and leaders
- Course reviews or comments you post
- Profile details (e.g. display name, photo, activity posts if applicable)
- Technical info like IP address and browser (via cookies or logs)
3. How We Use Your Data
- To process course purchases and send receipts
- To manage your access to course content
- To track course completion and issue certificates
- To show course reviews and improve quality
- To support community interaction (e.g. group pages or messaging)
- To detect and prevent spam or fraud
- To send relevant marketing emails and course updates
We rely on the following lawful bases to process your personal data: contract (to fulfil your course purchase), legitimate interest (to improve services and communicate relevant updates), and legal obligation where applicable.
We rely on legitimate interest as our lawful basis to occasionally contact customers with relevant updates, offers, or new course announcements. You may opt out of marketing emails at any time via the unsubscribe link or by contacting us.
4. User-Generated Content
If you leave a review or post in a forum or group, the content and your display name may be publicly visible. Please avoid sharing sensitive information in public areas.
5. How We Share Your Data
We only share personal data where necessary to operate the site:
- Payment providers
- Email delivery
- Certificate verification (if a public checker is used)
6. Your Rights
You can:
- Access, correct or delete your personal data
- Request that we restrict or stop certain processing
- Request a copy of your data in portable format
Email [email protected] for requests.
7. Cookies
We use cookies for login sessions, analytics, and improving user experience. You can manage cookies via your browser settings. For more information, please see our Cookie Policy.
8. Data Retention
We keep course progress and certificate data as long as your account is active, or until you request deletion. Reviews may remain unless you ask us to remove them.
9. Security
Your data is stored securely on servers managed by our UK hosting provider, and protected by Cloudflare security.
10. Changes
We may update this Privacy Policy. Please review it regularly for changes.
